Tuesday, March 19, 2019

Internet Pricing and Related Rants

Loyalty doesn't give you any benefit.  FIOS just likes to screw their loyal customers with ever increasing bills.  If you are an existing customer with autopay you are like the best customer that FIOS loves to screw.  Don't bother trying to talk down the bill because there is nothing they can do.  Just cancel and move on and let them get back to you and offer you new customer pricing  For existing customer out of contract, a 75/75mbps I was quoted $69.99 with 2 year contract.  For new customer, 100/100mbps, the price is $39.99.  As far as I know, FIOS is the only provider that gives symmetrical download and upload speed.  Cable ISP has big download and upload differentials.  If you don't care about upload speed then it makes no or very little difference.  If you routinely upload media then I am afraid it makes a difference who your provider is.

Internet pricing is similar to medical billing, nobody knows what is going on.  What's worse than medical billing is Internet companies love to screw their existing customers.   I yearn for pricing like your neighborhood deli where items are sold as priced, a can of Coke is 99 cents and a loaf of bread is $2.99, period.


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